We have bought a new american style fridge/freezer and it was delivered yesterday. We have left it on for 24 hours and the temperature is not going down the fridge wont go below 12 degrees and the freezer at 3 degrees, we left it overnight as Samsung said it could take 24 hours but this morning still the same and the food has spoilt in the freezer side. We have checked to ensure there is a good air supply and read throught the manual and have done everything it says and cannot get hold of anyone at Samsung, can anyone help?
Ambient temp 10/35 degrees C.not in direct sunlight,
did you use a level to make sure that it is level in all planes,just to make sure all the door seals are tight,
(look along the seals to make sure)the unit should be left on for at least 24 hours in its chosen position with the doors shut,then check temp,it could take another 12 hours to settle down once loaded.Also make sure that its not touching the wall cuts down on vibration.
once checked,if still not right call samsung..they are good. Read More At : Freezers...